Lou retired in 2009 after spending more than 45 years in industry. A graduate of the University of Connecticut with a Bachelor’s degree in chemical engineering, he has held positions from manager of engineering to national sales manager to managing director of a U.S. corporation for a European manufacturer. He started volunteering for CRIS Radio in 2010 and is now the organization's outreach coordinator. In that role he is responsible for contacting, coordinating, and installing CRIS Internet radios in assisted living and long-term care facilities throughout the state of Connecticut. He also continues to broadcast CRIS Radio's morning "Front Pages" program on Mondays and Fridays at 8 a.m.